Frequently asked questions

Check-in is from 16:00 and check-out is by 10:00.

JR Aomori Station, about 16 minutes on foot (1.1 km) or 5 minutes by taxi. From Shin-Aomori Station (Shinkansen), take the JR Ou Line to Aomori Station, about 6 minutes.

Yes. Our 26 twin rooms have two semi-double beds and a single slide-out bed, and sleep up to five guests. Three guests take one bed each; four share the two semi-double beds in pairs; five do the same with one more guest on the slide-out bed.

Late arrivals are welcome. Please email us in advance at info@hoteltomori.jp. Check-in is at the tablet on the ground floor.

Yes. Anyone wearing the official haneto costume can join the parade. Costumes can be rented in the city, and the front desk will point you to rental shops. Book early for stays during the festival, 2 to 7 August.

We do not serve breakfast. There are markets and restaurants within walking distance; see the Where to eat page for 36 local places with maps.

There is no parking at the hotel. Seven coin-operated car parks are within a 3-minute walk; see the Parking nearby page for locations, rates and overnight caps.

Yes, free of charge.

All guest rooms are non-smoking. Please use the smoking area in the hotel.

Credit cards and contactless payment only. Cash is not accepted.

We are sorry, but we are unable to store luggage. Please use coin lockers at the station.

Pets are not allowed.

Use the Book button on this official website to check availability and rates, then complete your reservation. You are also welcome to email us.

Yes. We have 34 rooms for up to 146 guests. Please email us with your dates and numbers.